It’s a never-ending mystery to me why Instagram keeps screwing over its core users time and time again.
I have a seriously hard time understanding how the fake CEO at Insta programs his own mind to believe it is a great idea to keep on pissing on the base of their business.
Until august Insta would only lower a post that was in violation with their company rules in the feed.
But after August a single post in violation of ANYTHING will set your reach to ZERO. IMMEDIATELY!
It doesn’t matter if the post is in violation or not. If their retarded stona age AI concludes it is in violation you WILL get punished! Even if you appeal and your post is reinstated!
Your account’s reach WILL be reset to ZERO for at least 35 days if the AI bot deems it in violation whith the thing they call ‘Community Guidelines’!
No matter if the bot is right or wrong!
It is NOT fun to be on Instagram anymore.
Since Adam Mosseri started ruining it in 2018 Instagram increasingly has become a mine field. You never know when you trigger the moral compas on their defective AI.
Since 2018 our reach has been limited and limited and limited.
This is called Artificial Scarcity.
This is what makes Instagram billions of dollars on ads.
Because if we no longer ca reach our friends we are forced to buy ads.
Simple as that.
This is the daily reach of one of my clients on Insta. At the red arrow (1) she noticed she couldn’t like posts and couldn’t comment on them. For some reason she apparantly pissed Adam Mosseri off and he thought punishment was in order. She probably posted something he didn’t like, But we don’t know what because she didn’t get a notification on her PC.
At the blue arrow (2) the reach is ZERO. The blue arrow indicates the day she discovered she was able to appeal so she did.
At the green arrow (3) the reach goes up to 5-600 each day for a week and at the green arrow (4) it takes off.
At the day of the arrow (5) the reach is 10.584 and Instagram’s fabulous bot suddenly decides one of her posts was Sexual Solicitation! I have NO idea how their stupid bot came to that conclusion! There were NOTHING of the kind in the post. Nothing! But the daily reach was ZEROED! KILLED! VAPOURIZED!
The day after another post was also accused of being Sexual Solicitation and her bio text – which at this point had been unchanged for 6 months and NOT in violation of anything, suddenly violated their game rules! Out of the blue! No explanation.
Arrows 6-7-8 are also Sexual Solicitation accusings and the blue arrow is the appeal which reinstated every single post! But the reach was still ZERO!
In four months this account was hit by:
- 12 Sex solicitation accusations
- 1 Bio text violation
- 1 general guide line violation
Every single one of them was re-instated after appeal! BUT the shitheads on Insta KEPT THE REACH AT ZERO FOR 50 DAYS IN TOTAL!!!!! Every single one of them were a mistake by their incredibly stupid AI bot!
Insta doesn’t give five flying fucks about you and me! They probably think they are some kind of money God that can do what ever they want to do.
Instagram is the most bugged platform in the universe! I am NOT joking!
I have been in customer service most of my life.
I KNOW it pays off in the long run to treat customers with respect.
But I also know that primitive human beings often are way more short sighted than that. I know the Insta bosses are a few fries short of a Happy Meal! I know they believe sincerely they make the most money they can as fast as they can.
But they are wrong. They haven’t passed the last class in Business School about Genuine Customer Service.
The Leaders of the Future know this. But the old classic authoritarian ‘leaders’ at META do not!